1. Price Match Guarantee

We believe in offering the best value without compromising on quality. If you receive a genuine written quotation from any of our competitors in the U.S. for the same product specifications, quantity, and quality, simply share it with us. We will be happy to match that price—or offer a better one whenever possible. Our goal is to ensure you receive premium-quality products at the most competitive pricing, with complete transparency and confidence in your purchase.

2. Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

3. Intellectual Property Rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

4. License to Use Website

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

5. Restrictions

You are expressly prohibited from using any part of the website for commercial purposes without obtaining a license to do so from us or our licensors.

6. Acceptable Use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

7. Content Restrictions

Your content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of amounting to a criminal offence or give rise to a civil liability, or otherwise be contrary to the law of any country or territory where it is or may be published or received.

8. Indemnity

You agree to indemnify us, and our directors, officers, employees and agents, from and against any claims, actions or suits or proceedings, as well as any resulting damages, liabilities, and expenses (including reasonable legal fees) brought against us, arising out of or in any way connected with your use of our website, your violation of these terms and conditions, or your violation of any rights of a third party.

9. Severability

If any of these terms and conditions is determined to be invalid, unlawful, or unenforceable to any extent, such term, condition, or provision will to that extent be severed from the remaining terms, conditions, and provisions which will continue to be valid to the fullest extent permitted by law.

10. Our Details

The legal name of our company is Gift It Right.
You can contact us by email: orders@thepinsstore.com.

11. Product Description

The Pins Store sells custom enamel pins in the United States and other parts of the world. We take all reasonable care to ensure that all details, descriptions, and prices of products appearing on our website are accurate. However, we do not guarantee that the descriptions are error-free.

12. Order Processing

All orders are subject to acceptance and availability. If the goods you have ordered are not available, we will inform you as soon as possible. A contract will not be formed between us until we send you confirmation of your order.

13. Customs Charges

For international orders, all customs duties and import charges are covered by The Pins Store. If a shipment is held by customs, the customer may need to coordinate with local customs authorities for clearance. We will assist throughout the process to ensure smooth delivery.

14. Payment

Payments can be made via PayPal, Stripe, or credit card. We accept Visa, MasterCard, American Express, RuPay, UPI, and PayPal.

15. Shipping and Handling

We will ship your order at the earliest possible time. Shipping and handling charges are calculated based on the total order weight and destination. All prices are inclusive of shipping costs.

16. Returns and Refunds

If you are not completely satisfied with your purchase, you may request a refund within 2 days of delivery.

17. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Delhi.